Privacy Policy
ProChange respects and protects your privacy. This website privacy policy describes the policies that apply to this website and to users of the Pro-Change Behavior Systems, Inc. suite of behavior change programs (aleta™). The policy applies to Personal Information in any format (electronic, paper, or recorded). Other privacy policies may also apply to information you provide to Pro-Change Behavior Systems, Inc., doing business as ProChange Behavior Solutions (ProChange), as described below.
Information We Collect About You
When you use aleta™, we ask you for information about you (such as age and weight). This is your “Personal Information.” ProChange will never sell your Personal Information or use it for any illegal purpose. We do not disclose your Personal Information to third parties or allow third parties to access Personal Information, except as described in this section.
In some cases, a ProChange partner (such as a health care provider, an employer, a health plan, or a wellness program) gives its patients or members the chance to participate in aleta™. If one of our partners sends you to ProChange, the partner may give us Personal Information about you. In these cases, we will follow both our partner’s privacy policy and this policy when we use or disclose your Personal Information. If the terms of the two policies are not the same, we will follow the policy that provides greater protection to your Personal Information.
Disclosures to Your Health Care Provider. If one of our partners sends you to aleta™, we may share your Personal Information with your health care provider, with your consent. This makes it easier for your health care provider to work with you to reach your goals. This will also help your provider suggest programs that best meet your needs.
Disclosures to Our Partners. If one of our partners sends a group of people to aleta™, we may give that partner a group report. A group report does not include your name or data that could identify you or the other people in your group.
Disclosures to You. We may use your Personal Information to contact you about aleta™; How to reach your goals; or to encourage you to take part in program activities.
We will use the e-mail address you give us to contact you. If you give us a cell phone number or other contact information, we may also contact you using that information.
Trusted Vendors. We may contract with other companies to perform functions for us, such as website hosting and computer or software support. We require these partners to protect and limit access to your Personal Information.
Required by Law. We will disclose Personal Information if required to by law, such as in response to a court order.
E-mail Addresses and Other Contact Information
ProChange will not sell or share your e-mail address or other contact information. We use your e-mail address and other contact information only for the purposes described above under “Disclosures to You.”
Children
Parents may use this website for their children. But ProChange does not mean for children to use this site. ProChange does not intend for your child to give us information on this site. If your child gives us Personal Information, please contact us to delete that information. You may use the information listed below to contact us.
Cookies
Cookies are small pieces of information your browser stores on your computer’s hard drive. aleta™ uses cookies to track your use of the Suite. This allows you to resume a session if you stop and then come back to finish later. It allows our website to recognize you when you come back to the site for a new session. Cookies also allow ProChange to better tailor your experience with aleta™. To use aleta™, you will need to “enable cookies” if they are turned off on your computer.
Security
We use a number of security methods to protect your Personal Information. We use formal policies to limit access to data and use of data. We use physical security measures, such as locked doors. And we use technical security safeguards like firewalls. Of course, due to the nature of the Internet and online communications, we cannot guarantee that all information we collect will be totally safe. We are not liable for the illegal acts of third parties, such as criminal hackers.
Links to Other Sites
aleta™ includes external links to other websites. ProChange is not responsible for the content of these sites. This Privacy Policy applies only to ProChange’s web site and use of aleta™. While the external links we provide are links to websites we consider to be trustworthy and honest, ProChange does not have control over the privacy practices of those sites. We advise you to review the Privacy Policy of each website you visit.
The external links we provide in aleta™ allow us to track when people click on them. We use this information to see how helpful the links are and to further tailor aleta™ content.
Notice of Changes in Privacy Policy
We may change this Privacy Policy without advance notice. We will post our most current policy on this website when it goes into effect. You may visit this site at any time to view the most current policy.
This policy is effective November 1, 2014.
Contact Us
You may contact us using the information below. Please contact us if you have questions or concerns about our Privacy Policy or your Personal Information. You may also use this information to contact us to request that we stop sending you e-mails (or otherwise contacting you).
ProChange Behavior Solutions
1174 Kingstown Road, Unit 101
South Kingstown, RI 02879-8301
Call: 1-401-360-2980
E-mail: support@prochange.com. Please type “Privacy” in the subject line.